Retail Leadership Roles — Elevate Teams & Sales

JDSports; Hamilton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Bike Discount

Discounted Gym membership

Personal development

Apprenticeships and qualifications

Job summary

JD Sports in the United Kingdom seeks experienced retail leaders to drive store performance and lead teams to deliver exceptional customer experiences. You will motivate staff, maintain high standards, and contribute to ambitious sales targets in a dynamic shopping environment.

The role requires confident leadership, strong commercial awareness, and the ability to elevate the team to ensure the store thrives and JD brand standards are upheld.

Qualifications

• Experience leading retail teams and driving performance.
• Ability to analyse KPI data to inform shift planning and decisions.
• Excellent communication with customers and colleagues.

Responsibilities

• Support store leadership with day-to-day operations to achieve sales targets and key KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and upholding JD standards.
• Assist with coaching and development, providing real-time feedback and reinforcing expectations set by store management.
• Maintain high presentation and operational standards, including product availability, pricing accuracy, visual displays, and store safety.
• Deliver key operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues as appropriate.

Skills

People leadership

KPIs and analytics

Communication

Customer service excellence

Retail operations

Tools

POS systems

Job description

JD Sports in the United Kingdom seeks experienced retail leaders to drive store performance and lead teams to deliver exceptional customer experiences. You will motivate staff, maintain high standards, and contribute to ambitious sales targets in a dynamic shopping environment.

The role requires confident leadership, strong commercial awareness, and the ability to elevate the team to ensure the store thrives and JD brand standards are upheld.