Retail General Manager

Notcutts; Hassocks; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in the garden centre sector is seeking a Retail General Manager to lead their team and drive operational excellence. This role offers the chance to influence the bottom line and manage projects that contribute to the site's development. With a commitment to equality and diversity, the company values individuals who can inspire and manage teams effectively. If you have a passion for retail and a desire to make a meaningful impact, this is an exciting opportunity to join a family-owned business with a rich history and a focus on growth and innovation.

Benefits

Car Allowance

Bonus

Benefits Package

Qualifications

• Experience in managing teams and driving sales in a retail environment.
• Passion for gardening or experience in a garden centre is a plus.

Responsibilities

• Lead the team and oversee day-to-day operations at the garden centre.
• Manage stock layout and ensure excellent customer service.

Skills

Team Leadership

Sales Management

Operational Decision-Making

Customer Service

Education

Experience in Retail Management

Understanding of Garden Centre Operations

Job description

Retail General Manager
Salary Competitive to include a Car Allowance, Bonus and Benefits
Garden Pride

The Company

Since 1897, Notcutts has helped bring gardens and homes to life with fresh ideas, generations of expertise, and friendly advice. We are 100% family-owned, with 19 garden centres across the UK and a head office in Woodbridge, Suffolk. With an annual turnover of approximately £80 million, we have an exciting strategy for growth and innovation: delivering excellent customer experiences, investing in our people and culture, leading on environmental, sustainability, and biodiversity agendas, and expanding our garden centres and restaurants to create a destination customer experience, including a thriving website.

The Role

The General Manager role is comprehensive. You will lead the team, determine layout and stock management, oversee sales and service, and make all day-to-day operational decisions. Our size allows for a structured approach while providing space for individual impact. You will have opportunities to influence the bottom line, manage projects related to your site’s development, and participate in wider company initiatives, utilizing your experience and expertise. As a key team member, your contributions will be highly valued.

The Person

We seek a people-oriented leader with the skill and nuance to manage and inspire teams. Experience in a garden centre or a passion for the industry is advantageous, but candidates from other retail sectors with responsible roles are also encouraged to apply. We understand no candidate is perfect; we welcome all applicants and believe in growth and opportunity for everyone. Notcutts is committed to equality of opportunity and values diversity within our community and beyond.