Retail Floor Specialist - Customer Experience & Sales

JD GROUP; Llanelli; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD GROUP in Llanelli is seeking a Store Colleague to deliver an outstanding customer experience and help customers feel valued. On the shop floor you’ll greet customers, keep displays sharp, replenish stock, and maintain high service standards.

With a positive attitude and strong teamwork, you’ll help keep the store running smoothly and showcase the high standards we are known for. If you’re ready to work in a fast-paced retail environment, learn new skills, and be part of a supportive team,

Qualifications

• Ability to adapt communication to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills to manage tasks effectively.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions and handle cash and daily store operations.
• Follow health and safety requirements at all times.
• Collaborate with colleagues to support day-to-day store running.

Skills

Customer service

Teamwork

Communication

Organisational skills

Willingness to learn

Job description

JD GROUP in Llanelli is seeking a Store Colleague to deliver an outstanding customer experience and help customers feel valued. On the shop floor you’ll greet customers, keep displays sharp, replenish stock, and maintain high service standards.

With a positive attitude and strong teamwork, you’ll help keep the store running smoothly and showcase the high standards we are known for. If you’re ready to work in a fast-paced retail environment, learn new skills, and be part of a supportive team,