Retail Customer Experience Specialist

JD Sports Fashion PLC; Llanelli; In loco; GBP 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

JD Sports Fashion PLC in Llanelli is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold high service standards in a fast-paced retail environment.

You’ll work with a supportive team, learn new skills, use in-store tech, help with transactions and deliveries, and maintain health and safety and presentation standards across the store.

Competenze

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Customer engagement

Teamwork

Organisational skills

Collaborative work

Willingness to learn

Descrizione del lavoro

JD Sports Fashion PLC in Llanelli is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold high service standards in a fast-paced retail environment.

You’ll work with a supportive team, learn new skills, use in-store tech, help with transactions and deliveries, and maintain health and safety and presentation standards across the store.