Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Southampton; On-site; GBP 15,683 - 22,337; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Training and development

Job summary

AFH STORES UK LIMITED is looking for a Key Lead to ensure customers receive a quality in-store experience. You will act as a Floor Supervisor, guiding Brand Reps and Stock Associates to ensure effective store operations.

This role requires at least 16 hours per week, with duties including opening and closing routines, operating POS systems, and fulfilling OMNI Channel orders. Strong interpersonal skills and a high school diploma are preferred for this role.

The position offers a competitive starting rate of £13.80 per hour and benefits like sales incentives and merchandise discounts.

Qualifications

• At least 1 year of retail experience preferred.
• No supervisory/management experience required.
• Energetic, outgoing, and assertive.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill OMNI Channel orders.

Skills

Customer focus

Interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Attention to detail

Education

High School Diploma or G.E.D. equivalent

Job description

AFH STORES UK LIMITED is looking for a Key Lead to ensure customers receive a quality in-store experience. You will act as a Floor Supervisor, guiding Brand Reps and Stock Associates to ensure effective store operations.

This role requires at least 16 hours per week, with duties including opening and closing routines, operating POS systems, and fulfilling OMNI Channel orders. Strong interpersonal skills and a high school diploma are preferred for this role.

The position offers a competitive starting rate of £13.80 per hour and benefits like sales incentives and merchandise discounts.