Retail Floor Champion – Deliver Customer Experience

JDSports; Manchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports in Manchester is seeking a Store Colleague to deliver a welcoming customer experience, support sales, and keep displays and stock tidy. You’ll greet customers, help with product information, and work as part of a team to maintain the store’s high standards.

Join a fast-paced retail environment and learn new skills while supporting daily store operations and delivering excellent service to shoppers.

Qualifications

• Experience delivering friendly customer service.
• Ability to engage with customers and colleagues.
• Good organisational skills and task management.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep shop floor presentations sharp and well organised.
• Replenish stock and ensure products are visible and accessible.
• Handle transactions and assist with deliveries as needed.
• Use in-store systems to support service and operations.
• Follow company policies and health and safety guidelines.
• Collaborate with colleagues to run the store smoothly.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

JD Sports in Manchester is seeking a Store Colleague to deliver a welcoming customer experience, support sales, and keep displays and stock tidy. You’ll greet customers, help with product information, and work as part of a team to maintain the store’s high standards.

Join a fast-paced retail environment and learn new skills while supporting daily store operations and delivering excellent service to shoppers.