Retail Experience Specialist

JD GROUP; Rushden; On-site; GBP 21,000 - 25,000; Full time

Job summary

JD GROUP is looking for a Store Colleague to deliver a standout customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and assist with daily store operations to ensure a smooth and efficient shopping environment.

You will join a supportive team, follow brand standards, and use in-store technology to answer questions, process transactions, and maintain presentation and service quality.

Qualifications

• Ability to adapt communication style to different customers and colleagues.
• Engage positively with customers and teammates.
• Good organisational skills to manage tasks effectively.
• Willingness to learn company processes and products.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information as needed.
• Identify customer needs, promote suitable products, and drive sales.
• Maintain high standards of customer service.
• Keep shop floor displays clean, organized, and well presented.
• Replenish stock and ensure products are displayed correctly.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD GROUP is looking for a Store Colleague to deliver a standout customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and assist with daily store operations to ensure a smooth and efficient shopping environment.

You will join a supportive team, follow brand standards, and use in-store technology to answer questions, process transactions, and maintain presentation and service quality.