Retail Elite Security Officer: Proactive Safety & Service

Mitie Group plc.; Hailsham; On-site; GBP 15,000 - 21,000; Full time

Job summary

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires coverage of various shifts and locations, with a strong emphasis on customer service and a professional security presence.

The position offers a pay rate of £13.10 per hour, with onsite parking and the flexibility to work across locations within a reasonable distance. Candidates should have retail security experience and be able to work autonomously as well as part of a team.

Qualifications

• Retail security experience required.
• Excellent communication skills, both written and verbal.
• Conflict resolution training or ability to diffuse tense situations.

Responsibilities

• Protect customers and colleagues from physical and verbal abuse with a visible, professional security presence.
• Provide a highly visible security presence while delivering exceptional customer service.
• Proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaise with store management, Police and external agencies as required.
• Utilise conflict resolution to diffuse difficult workplace situations.
• Ensure health and safety and wellbeing concerns are identified and rectified per company policies.

Skills

Retail security experience

Excellent communication

Conflict resolution

Team player

Flexible approach

Tools

CCTV

Job description

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role requires coverage of various shifts and locations, with a strong emphasis on customer service and a professional security presence.

The position offers a pay rate of £13.10 per hour, with onsite parking and the flexibility to work across locations within a reasonable distance. Candidates should have retail security experience and be able to work autonomously as well as part of a team.