Retail Duty Manager - Lead Teams & Drive Growth

Iceland Foods Ltd; Newport; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Discount

Holiday allowance

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive work culture

Job summary

Iceland Foods Ltd is seeking a Duty Manager at the Newport store (Newport Food Warehouse). The role is part-time with a base hourly rate of £11.60–£12.71 plus an additional £2 per hour when running the store.

You’ll work as a Retail Assistant and lead shifts, focusing on availability, sales, and great customer service. Key responsibilities include supervising the team, communicating effectively, planning shifts, and upholding cash handling and security policies.

Qualifications

• Experience in a retail management or supervisory role ideal but not essential.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by focusing on great availability and driving sales.
• Engage, develop and retain great people while fostering an inclusive culture.
• Follow cash handling, security policies and One Best Way processes.
• Lead by example and motivate the team to deliver excellent customer service.
• Ensure smooth shift planning and proactive staff supervision.

Skills

Retail management

Supervisory experience

Communication

Shift planning

Feedback

Job description

Iceland Foods Ltd is seeking a Duty Manager at the Newport store (Newport Food Warehouse). The role is part-time with a base hourly rate of £11.60–£12.71 plus an additional £2 per hour when running the store.

You’ll work as a Retail Assistant and lead shifts, focusing on availability, sales, and great customer service. Key responsibilities include supervising the team, communicating effectively, planning shifts, and upholding cash handling and security policies.