Retail Duty Manager — Lead & Elevate Store Performance

Iceland; Long Eaton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

15% discount

28 days holiday

Christmas vouchers

Refer a Friend

Saving scheme

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland in Long Eaton is seeking a dedicated Duty Manager to lead a busy store, combining retail leadership with hands-on customer service. You will plan and supervise shifts, drive availability, and help deliver great value to customers.

The role includes a £2 per hour supplement during shifts, a 15% store discount, and holiday entitlement. We offer career progression within a supportive, inclusive team, Christmas vouchers, refer-a-friend rewards, healthcare options, and financial wellbeing

Qualifications

• Experience in retail management or supervisory roles is preferred.
• Effective communication with colleagues to deliver tasks first time.
• Plan and organise shifts, utilising all team members.
• Provide balanced feedback to improve performance.
• Lead by example to deliver a great store experience.

Responsibilities

• Drive store availability and customer service to maximise sales.
• Lead the team during shifts and ensure smooth store operations.
• Implement cash handling and security policies.
• Support development and up-skilling of the team.
• Collaborate with line manager on daily actions.

Skills

Retail management

Communication

Shift planning

Performance feedback

Team leadership

Job description

Iceland in Long Eaton is seeking a dedicated Duty Manager to lead a busy store, combining retail leadership with hands-on customer service. You will plan and supervise shifts, drive availability, and help deliver great value to customers.

The role includes a £2 per hour supplement during shifts, a 15% store discount, and holiday entitlement. We offer career progression within a supportive, inclusive team, Christmas vouchers, refer-a-friend rewards, healthcare options, and financial wellbeing