Retail Duty Manager - Lead & Earn £2/hr Shift Supplement

Iceland Foods; Strood; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discount 15%

28 days holiday

Christmas vouchers

Refer a Friend

Christmas savings

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive culture

Job summary

Iceland Foods in Strood is seeking a committed Duty Manager to join our retail team. You will manage shifts, ensure excellent customer service, and drive sales while upholding store standards and processes.

The role involves supervising colleagues, planning rosters, and implementing company policies to deliver a seamless shopping experience. Join us for a supportive, inclusive environment with opportunities for development.

Qualifications

• Experience in a retail management or supervisory role is desirable.
• Clear and effective communication with colleagues to deliver store tasks first time, every time.
• Ability to plan and organise shifts using every team member effectively.
• Provide balanced feedback to help colleagues improve performance.
• Lead by example to deliver a great store on every shift.

Responsibilities

• Focus on delivering great product availability for customers.
• Support store sales by promoting in-store offers and helpful customer service.
• Complete actions set by line manager based on daily floor walk insights.
• Lead and develop store team to foster inclusivity and a positive culture.

Skills

Retail management

Communication

Shift planning

Team leadership

Feedback

Job description

Iceland Foods in Strood is seeking a committed Duty Manager to join our retail team. You will manage shifts, ensure excellent customer service, and drive sales while upholding store standards and processes.

The role involves supervising colleagues, planning rosters, and implementing company policies to deliver a seamless shopping experience. Join us for a supportive, inclusive environment with opportunities for development.