Retail Deputy Manager

Warren James Jewellers; Staines-upon-Thames; On-site; GBP 22,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a beloved UK jewellery brand as a Shop Deputy Manager. This role is perfect for someone who is passionate about customer service and sales, and who enjoys promoting beautiful jewellery. You will be responsible for day-to-day operations, ensuring a welcoming atmosphere and motivating your team to excel. With a commitment to providing exceptional shopping experiences, this position offers the chance to grow within a supportive environment. If you have a flair for retail and a love for jewellery, this could be the perfect role for you!

Benefits

28 days holiday per year

33 days holiday after 5 years

Staff discount on jewellery purchases

Monthly pay

Incentives and treats throughout the year

Qualifications

• Experience in retail management or hospitality is essential.
• Self-motivated with strong leadership and people skills.

Responsibilities

• Assist in day-to-day operations to maximize sales and customer numbers.
• Create a welcoming environment and great customer experiences.
• Motivate the team to reach their full potential.

Skills

Retail Management

Sales Skills

Customer Service

Leadership

Communication

Organizational Skills

Education

Experience in Retail Management or Hospitality

Job description

Job Description:

New Shop Opening… Exciting opportunity to join one of the UK’s best loved jewellery brands – help us spread our passion and enthusiasm for customers and our jewellery.

Warren James is on the lookout for a Shop Deputy Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who are passionate about what we do– you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops Nationwide and online shopping through our website – we are committed to looking after and continually developing our forever growing customer community.

The Retail Deputy Manager Role:

• Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers
• Create a welcoming environment & great one to one customer experiences
• Motivate and assist the team to reach their full potential
• Set a good example in everything you do
• Develop and maintain a good knowledge of our jewellery

The Retail Deputy Manager Essentials:

• Experience in retail management or hospitality
• Experience in assisting with the responsibility of managing a small team
• A genuine enjoyment for sales and a passion for jewellery and customer service
• A smart and well-groomed appearance
• Self-motivated with good leadership and people skills
• Good communicator and organisational ability
• Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided

The Benefits:

• Full time contract
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales… we would love to hear from you - Click below to apply