Retail Customer Service Supervisor - Part-Time Hours

B&M Retail Limited; Plymouth; In loco; GBP 12.398.000 - 17.909.000; Part-time

Vantaggi offerti da questo lavoro

Staff discount

Colleague portal discounts

Descrizione del lavoro

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Coypool Retail Park, Plymouth. This is a permanent, part time role working 16 hours per week, with flexible day/evening/weekend shifts.

You will support the Customer Service Manager in running the cash office and the checkout area to ensure our team delivers the best service for customers. Ideal candidates will have supervisory experience in retail, strong numerical skills and a can-do attitude.

Competenze

• Experience supervising/managing a small team in a fast-paced retail environment.
• Strong numerical and problem solving skills.
• A flexible approach and a ‘can do’ attitude.

Mansioni

• Support the Customer Service Manager in running the cash office and the checkout area.
• Ensure colleagues demonstrate appropriate behaviours in the checkout area.
• Provide colleagues with the appropriate skills and knowledge.
• Be highly visible and approachable to customers and colleagues.
• Operate and deliver processes that ensure the store meets all legal requirements.
• Merchandise the store to provide a welcoming customer environment and deliver sales and profitability.
• Protect and safeguard the Company assets.

Conoscenze

Customer service leadership

Numerical skills

Problem solving

Flexible attitude

Descrizione del lavoro

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Coypool Retail Park, Plymouth. This is a permanent, part time role working 16 hours per week, with flexible day/evening/weekend shifts.

You will support the Customer Service Manager in running the cash office and the checkout area to ensure our team delivers the best service for customers. Ideal candidates will have supervisory experience in retail, strong numerical skills and a can-do attitude.