Retail Customer Service & Store Operations Associate

Tesco; Kesgrave; On-site; GBP 20,000 - 23,000; Full time

Job summary

One Stop, part of Tesco, is looking for a Customer Service Assistant in Kesgrave. You will work in a fast-paced retail environment, delivering friendly service, stocking shelves, and helping customers across tills and store operations.

You will contribute to a safe, welcoming store by following policies, supporting shifts, and engaging with customers to drive satisfaction. Training and on-the-job coaching help you grow, with opportunities to participate in community events.

Qualifications

• Experience in a fast-paced retail or customer service setting.
• Strong communication and interpersonal skills.
• Reliable team player with a can-do attitude.

Responsibilities

• Provide excellent customer service at the till and on the shop floor.
• Stock shelves and maintain store appearance.
• Process payments accurately and handle daily tasks.
• If applicable, support Post Office Local operations and related checks.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

One Stop, part of Tesco, is looking for a Customer Service Assistant in Kesgrave. You will work in a fast-paced retail environment, delivering friendly service, stocking shelves, and helping customers across tills and store operations.

You will contribute to a safe, welcoming store by following policies, supporting shifts, and engaging with customers to drive satisfaction. Training and on-the-job coaching help you grow, with opportunities to participate in community events.