Retail Customer Service Specialist — Flexible Hours

One Stop Stores Ltd; Larkhill; On-site; GBP 19,000 - 23,000; Full time

Job summary

One Stop Stores Ltd is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for serving customers with passion, encouraging feedback, and supporting multiple store areas including tills, online orders and stock routines to meet

Qualifications

• Customer service experience preferred.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Serve customers with passion and pride, providing great natural service.
• Encourage customers to give feedback via the Have Your Say survey.
• Work across store areas including tills, online, replenishment and stock routines to meet customer needs.
• Follow training to ensure we work safely and legally.
• Participate in seasonal and community events, creating an inclusive atmosphere.
• Understand store performance and contribute to delivering profit while living company values.

Job description

One Stop Stores Ltd is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for serving customers with passion, encouraging feedback, and supporting multiple store areas including tills, online orders and stock routines to meet