Retail Customer Service Pro — Flexible Shifts & Benefits

Exertis (UK) Ltd.; Tees Valley; Remote; GBP 15,000 - 22,000; Full time

Job summary

Certas Energy in Stockton-on-Tees is seeking a Retail Customer Service Assistant to deliver friendly service at our petrol forecourt and convenience store. You will be the face of our site, handling transactions and helping customers across a rolling rota.

This permanent, on-site role offers £13.45 per hour, with 24 hours per week across early, day and night shifts, and full training to support your development within our retail network.

Qualifications

• A passion for customer service.
• A positive, reliable and hardworking attitude.
• Strong communication and interpersonal skills.
• Willingness to learn, develop and take on new challenges.
• The ability to work effectively as part of a team.
• Retail experience is desirable but not essential as full training will be provided.
• Applicants must be aged 18 or over due to licensing regulations and lone working requirements.

Responsibilities

• Delivering friendly, professional and helpful customer service.
• Processing customer transactions accurately at the till.
• Replenishing stock and maintaining high store presentation.
• Ensuring compliance with health, safety and company procedures.
• Supporting the smooth day-to-day operation of the forecourt and store.
• Contributing to a safe, welcoming and efficient environment for customers and colleagues.

Skills

Customer service

Communication

Teamwork

Reliability

Flexibility

Job description

Certas Energy in Stockton-on-Tees is seeking a Retail Customer Service Assistant to deliver friendly service at our petrol forecourt and convenience store. You will be the face of our site, handling transactions and helping customers across a rolling rota.

This permanent, on-site role offers £13.45 per hour, with 24 hours per week across early, day and night shifts, and full training to support your development within our retail network.