Retail Customer Service Associate - Flexible 12h/wk

Exertis (UK) Ltd.; Glasgow; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Health plan

Pension

Life assurance

Retail Academy

Career development

Job summary

Certas Energy in Glasgow seeks a part-time Retail Customer Service Assistant to be the face of the store, delivering friendly service and handling transactions at the till. You will support daily operations at the forecourt and shop, ensuring clean presentation and a safe, welcoming environment.

The role offers a progressive path, with training provided; customer focus and reliability are key. Applicants must be 18+, with flexible hours around 12 per week in a site-based setting.

Qualifications

• Passion for delivering customer service.
• Positive, reliable and hardworking attitude.
• Strong communication and interpersonal skills.
• Willingness to learn, develop and take on new challenges.
• Ability to work effectively as part of a team.
• Retail experience is desirable but not essential, full training provided.

Responsibilities

• Deliver friendly, professional and helpful customer service.
• Process customer transactions accurately and efficiently at the till.
• Replenish stock and maintain high store presentation standards.
• Ensure compliance with health, safety and company procedures.
• Support the smooth day-to-day operation of the forecourt and store.
• Contribute to a safe, welcoming and efficient environment for customers and colleagues.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Willingness to learn

Retail experience (Desirable)

Job description

Certas Energy in Glasgow seeks a part-time Retail Customer Service Assistant to be the face of the store, delivering friendly service and handling transactions at the till. You will support daily operations at the forecourt and shop, ensuring clean presentation and a safe, welcoming environment.

The role offers a progressive path, with training provided; customer focus and reliability are key. Applicants must be 18+, with flexible hours around 12 per week in a site-based setting.