Retail Customer Service Assistant - Bradbury

Exertis (UK) Ltd.; Tees Valley; Remoto; GBP 15.000 - 22.000; Tempo pieno

Descrizione del lavoro

Certas Energy in Stockton-on-Tees is seeking a Retail Customer Service Assistant to deliver friendly service at our petrol forecourt and convenience store. You will be the face of our site, handling transactions and helping customers across a rolling rota.

This permanent, on-site role offers £13.45 per hour, with 24 hours per week across early, day and night shifts, and full training to support your development within our retail network.

Competenze

• A passion for customer service.
• A positive, reliable and hardworking attitude.
• Strong communication and interpersonal skills.
• Willingness to learn, develop and take on new challenges.
• The ability to work effectively as part of a team.
• Retail experience is desirable but not essential as full training will be provided.
• Applicants must be aged 18 or over due to licensing regulations and lone working requirements.

Mansioni

• Delivering friendly, professional and helpful customer service.
• Processing customer transactions accurately at the till.
• Replenishing stock and maintaining high store presentation.
• Ensuring compliance with health, safety and company procedures.
• Supporting the smooth day-to-day operation of the forecourt and store.
• Contributing to a safe, welcoming and efficient environment for customers and colleagues.

Conoscenze

Customer service

Communication

Teamwork

Reliability

Flexibility

Descrizione del lavoro

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Job Title: Retail Customer Service Assistant - Bradbury

Location: Stockton-on-Tees, GB, TS21 2ES

Contract Type: Permanent

Location Type: Site / Retail Based

£13.45 per hour

Location: located on the A689 near the A1(M) Junction 60 in Stockton-on-Tees (TS21 2ES)

Hours: 24 hours per week working across a rolling rota of 6am - 2pm /2pm - 10pm /10pm - 6am

How you’ll power our business as a Retail Customer Service Assistant

Are you passionate about delivering exceptional customer service and looking for a flexible role with genuine career progression?

We have an exciting opportunity for a Retail Customer Service Assistant to join our team.

As the face of our store, you’ll play a key role in creating a positive customer experience while supporting the day-to-day running of our petrol filling station and convenience store.

AtCertasEnergy,we'rethe UK's largest independent distributor of fuel and lubricants, serving homes,businessesand industries through a nationwide network of depots and delivery operations. Our people play a vital role in keeping communities,businessesand critical infrastructure moving every day. With safety at the heart of everything we do,we'recommitted to our Safety F1rst culture, delivering exceptional service to customers while supporting the UK's evolving energy needs. As part of DCC Energy,you'lljoin a business that combines the strength of a market-leadingorganisationwith the support and opportunities to build a rewarding long-term career.

What you’ll be doing

• Delivering friendly,professionaland helpful customer service.
• Processing customer transactions accurately and efficiently at thetill.
• Replenishing stock andmaintaininghigh store presentation standards.
• Ensuring compliance with health,safetyand company procedures.
• Supporting the smooth day-to-day operation of both the forecourt and store.
• Contributing to a safe,welcomingand efficient environment for customers and colleagues.

What we’ll need from you

• A passion for customer service and helping people.
• A positive,reliableand hardworking attitude.
• Strong communicationand interpersonal skills.
• A willingness to learn, develop and take on new challenges.
• The ability to work effectively as part of a team.
• Retail experience is desirable but not essential as full training will be provided.
• Applicants must be aged 18 or over due to licensing regulations and lone working requirements.

Why join Certas Energy?

AtCertasEnergy, our people are key to our success. We are committed to creating a safe,inclusiveand supportive environment where everyone can thrive and develop their career.

What you’ll get from us

• Simply Health plan, including dental, physiotherapy, remote GP access and more.
• Company pension.
• Life assurance of up to 4x annual salary.
• Access to development opportunities through our Retail Academy.

Doing right by everyone

People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.