Retail Customer Service Pro - Flexible Hours & Perks

BP Retail; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods *ex·clu

Access to the Retail Trust (24/7 GP, 4

Wellbeing benefits (Headspace, Thrive,

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

BP Retail is looking for a Customer service assistant to join our Glasgow store. You will support customers, assist with daily store operations and work with a collaborative team in a busy retail environment.

The role offers flexible hours, on-the-job training, and development opportunities alongside benefits like staff discounts, pension, and wellbeing support. Applicants welcome from 16+ with a customer-focused mindset.

Qualifications

• Experience in delivering good customer service is preferred.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Making sure safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Skills

Customer service

Job description

BP Retail is looking for a Customer service assistant to join our Glasgow store. You will support customers, assist with daily store operations and work with a collaborative team in a busy retail environment.

The role offers flexible hours, on-the-job training, and development opportunities alongside benefits like staff discounts, pension, and wellbeing support. Applicants welcome from 16+ with a customer-focused mindset.