Retail Customer Service Pro - Flexible Hours & Benefits

BP Retail; Scotland; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

bp retail is seeking a Customer Service Assistant in Scotland to help serve customers and support a fast-paced store environment. You will be trained online and on the job to develop the skills needed for the role, including serving Wild Bean Café items and handling deliveries.

We offer flexible hours, career progression and benefits such as holiday pay, discounts, wellbeing support, and pension opportunities.

Qualifications

• Passion for customer service and ability to work in a collaborative team.
• Willingness to learn with online and on-the-job training.
• No prior retail experience required; training provided.

Responsibilities

• Ensure safety of yourself, colleagues and customers according to bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve food and drink items from Wild Bean Café.
• Take in deliveries, replenish stock and manage stock tasks.
• Support bp offers, promotions and the loyalty scheme.
• Carry out cleaning duties in store, facilities and forecourt.

Skills

Customer service

Teamwork

Job description

bp retail is seeking a Customer Service Assistant in Scotland to help serve customers and support a fast-paced store environment. You will be trained online and on the job to develop the skills needed for the role, including serving Wild Bean Café items and handling deliveries.

We offer flexible hours, career progression and benefits such as holiday pay, discounts, wellbeing support, and pension opportunities.