Retail Customer Service Associate - Flexible Hours

Exertis (UK) Ltd.; Larbert; Remote; GBP 8,500 - 9,500; Part time

Benefits offered by this job

Healthcare plan

Company pension

Life assurance 4x salary

Retail Academy

Job summary

Certas Energy is seeking a Retail Customer Service Assistant in Larbert to provide friendly, professional service in our store and petrol filling station. You will handle transactions, stock replenishment, and maintain high presentation standards while following safety and company procedures.

The role offers 18 hours per week with training provided. Join a national retailer focused on customer satisfaction and a safe, welcoming environment for customers and colleagues.

Qualifications

• Previous retail experience is desirable but not essential.
• Must be aged 18 or over due to licensing and lone working.
• Excellent communication and a positive attitude.
• Willing to learn and develop in a fast-paced environment.

Responsibilities

• Deliver friendly, professional customer service at all times.
• Process customer transactions accurately at the till.
• Replenish stock and maintain store presentation.
• Ensure health and safety and company procedures are followed.
• Support day-to-day operations of forecourt and store.
• Create a welcoming, safe environment for customers and colleagues.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Job description

Certas Energy is seeking a Retail Customer Service Assistant in Larbert to provide friendly, professional service in our store and petrol filling station. You will handle transactions, stock replenishment, and maintain high presentation standards while following safety and company procedures.

The role offers 18 hours per week with training provided. Join a national retailer focused on customer satisfaction and a safe, welcoming environment for customers and colleagues.