Retail Customer Service Assistant — 24h, Career Growth

Exertis (UK) Ltd.; Kirkintilloch; On-site; GBP 18,000 - 21,000; Part time

Job summary

CertasEnergy seeks a Retail Customer Service Assistant to join our Kirkintilloch store. You’ll deliver friendly service, handle transactions and support forecourt and shop operations, helping create a positive customer experience every day.

This permanent, site-based role offers 24 hours per week at 13.45 per hour, with full training provided and genuine opportunities for progression within a nationwide network that puts safety first.

Qualifications

• A passion for customer service and helping people.
• A positive, reliable and hardworking attitude.
• Strong communication and interpersonal skills.
• A willingness to learn, develop and take on new challenges.
• The ability to work effectively as part of a team.
• Retail experience is desirable but training will be provided.

Responsibilities

• Delivering friendly,professionaland helpful customer service.
• Processing customer transactions accurately and efficiently at the till.
• Replenishing stock andmaintaininghigh store presentation standards.
• Ensuring compliance with health,safetyand company procedures.
• Supporting the smooth day-to-day operation of both the forecourt and store.
• Contributing to a safe,welcomingand efficient environment for customers and colleagues.

Skills

Customer service

Positive attitude

Communication skills

Willingness to learn

Teamwork

Job description

CertasEnergy seeks a Retail Customer Service Assistant to join our Kirkintilloch store. You’ll deliver friendly service, handle transactions and support forecourt and shop operations, helping create a positive customer experience every day.

This permanent, site-based role offers 24 hours per week at 13.45 per hour, with full training provided and genuine opportunities for progression within a nationwide network that puts safety first.