Retail Customer Service Associate

Tesco; Sale; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of daily store operations, delivering outstanding service while stocking shelves and handling purchases.

You will help maintain a welcoming and safe store environment for customers and colleagues. In this role, you will contribute to continuous service improvements, participate in store activities, and support colleagues across tills, online, and replenishment areas.

Qualifications

• Customer service oriented with the ability to stay calm in a fast-paced retail environment.
• Willingness to follow store policies and safety procedures.
• Good communication and teamwork skills.

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and ensure products are well presented.
• Process payments accurately at the till and handle transactions.
• Help maintain the store’s appearance and cleanliness, including aisles and displays.
• Assist with on-the-job coaching and feedback to improve service.

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team. You will be at the heart of daily store operations, delivering outstanding service while stocking shelves and handling purchases.

You will help maintain a welcoming and safe store environment for customers and colleagues. In this role, you will contribute to continuous service improvements, participate in store activities, and support colleagues across tills, online, and replenishment areas.