Retail Customer Service Associate

One Stop; Dereham; On-site; GBP 18,000 - 24,000; Full time

Job summary

One Stop is hiring a Customer Service Assistant to join our team in Dereham. You will work in a fast-paced retail environment where no day is the same, focusing on delivering excellent service and helping customers with their needs.

You will stock shelves, process payments at the till, and help maintain the store’s appearance while promoting a safe and welcoming shopping experience for everyone.

Qualifications

• Customer service mindset and ability to engage with shoppers.
• Willingness to learn and follow store policies.
• Ability to work across different store areas when needed.

Responsibilities

• Serve customers with a friendly, helpful approach and provide product knowledge.
• Stock shelves and keep the store appearance tidy and well-organised.
• Process payments accurately at the till and handle cash safely.
• Maintain cleanliness and safety in all areas of the store.
• Support shift leaders and store managers as required, especially during busy periods.

Job description

One Stop is hiring a Customer Service Assistant to join our team in Dereham. You will work in a fast-paced retail environment where no day is the same, focusing on delivering excellent service and helping customers with their needs.

You will stock shelves, process payments at the till, and help maintain the store’s appearance while promoting a safe and welcoming shopping experience for everyone.