Retail Customer Service Assistant - Temporary

BP Retail; Melton Mowbray; On-site; GBP 12,000 - 15,000; Part time

Job summary

BP Retail in the United Kingdom is offering temporary Customer Service Assistant roles (6 week initial duration) across our store locations. You will join a fast-paced team, receive online and on-the-job training, and help deliver great customer experiences while supporting all aspects of store operations.

This role focuses on safety, service at the till, Wild Bean Café prep, stock control, promotions and keeping the store clean.

Qualifications

• No prior retail experience required; training will be provided.
• Good communication and a friendly, team-focused approach.
• Ability to operate a till and handle customer enquiries.

Responsibilities

• Ensure safety of customers and colleagues in line with bp policies.
• Serve customers and operate the till.
• Prepare and serve beverages and food from Wild Bean Café.
• Stock management including deliveries and replenishment.
• Promote bp offers, promotions and loyalty schemes.
• Maintain store, facilities and forecourt cleanliness.

Skills

Customer service

Job description

Temporary Opportunities- Customer service assistant (6 week initial duration)

We have opportunities for temporary team members to join our team.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

You can find out more about bp retail here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving our customers and operating the till
• Preparing and serving beverage and food items from our Wild Bean Café
• Stock management – from taking deliveries, to replenishing the store and stock rotation
• Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

Applicants welcome from 16+