Retail Customer Service Assistant - Temporary

BP Retail; Brentwood; On-site; GBP 12,000 - 15,000; Full time

Job summary

bp retail in Brentwood is seeking a temporary Customer Service Assistant for a 6-week initial duration to join our frontline team.

You will serve customers and operate the till, prepare and serve beverages and food from the Wild Bean Café, manage stock, support promotions and bp loyalty schemes, and keep the store and forecourt clean. Training is provided to develop the necessary skills for the role.

Qualifications

• Experience in customer service is preferred but not required; training is provided.
• Ability to work as part of a team in a fast-paced retail environment.

Responsibilities

• Safety of yourself, colleagues and customers as top priority.
• Serving customers and operating the till.
• Preparing and serving beverage and food items from Wild Bean Café.
• Stock management including deliveries, replenishment and stock rotation.
• Promoting offers, promotions and bp loyalty schemes.
• Carrying out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Teamwork

Job description

Temporary Opportunities- Customer service assistant (6 week initial duration)

We have opportunities for temporary team members to join our team.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

You can find out more about bp retail here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving our customers and operating the till
• Preparing and serving beverage and food items from our Wild Bean Café
• Stock management – from taking deliveries, to replenishing the store and stock rotation
• Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

Applicants welcome from 16+