Retail Customer Service Assistant - Temporary

BP Retail; Glenrothes; On-site; GBP 12,000 - 14,000; Full time

Job summary

bp retail is seeking a Customer Service Assistant for a 6-week temporary placement in the UK. You will serve customers, operate the till and support in the Wild Bean Café while upholding bp safety standards.

Training will be provided; no prior retail experience is required. You’ll work as part of a collaborative, fast-paced store team and may participate in promotions and bp loyalty schemes.

Qualifications

• No prior retail experience required; full training provided.
• Strong focus on customer service and teamwork.
• Willingness to learn and follow bp policies and procedures.

Responsibilities

• Ensure personal and customer safety in line with bp policies.
• Serve customers and operate the till.
• Prepare and serve beverages and food items from the Wild Bean Café.
• Manage stock: take deliveries, replenish shelves, and rotate stock.
• Promote bp offers, promotions, and bp loyalty scheme.
• Carry out cleaning duties in-store, facilities, and forecourt.

Skills

Customer service

Teamwork

Communication

Job description

Temporary Opportunities- Customer service assistant (6 week initial duration)

We have opportunities for temporary team members to join our team.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

You can find out more about bp retail here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving our customers and operating the till
• Preparing and serving beverage and food items from our Wild Bean Café
• Stock management – from taking deliveries, to replenishing the store and stock rotation
• Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

Applicants welcome from 16+