Customer-Focused Retail Associate - Flexible 16h/wk

DCC

Treharris

On-site

GBP 18,000 - 21,000

Part time

13 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Simply Health plan (including dental)

Staff discount scheme

Company pension

Life assurance (up to 4x annual salary

Retail Academy development

Job summary

Certas Energy in Treharris is seeking a part-time Retail Customer Service Assistant to deliver exceptional customer service at our petrol forecourt and convenience store. You will process till transactions, replenish stock and maintain store presentation while ensuring health and safety compliance.

The role offers 16 hours per week at £13.45 per hour, with career progression opportunities and a supportive, safety‑driven work environment.

Qualifications

A passion for customer service.
Strong communication and interpersonal skills.
Positive, reliable and hardworking attitude.
Willingness to learn, develop and take on new challenges.
Ability to work effectively as part of a team.
Retail experience is desirable but not essential as full training will be provided.

Responsibilities

Delivering friendly, professional and helpful customer service.
Processing customer transactions accurately and efficiently at the till.
Replenishing stock and maintaining high store presentation standards.
Ensuring compliance with health, safety and company procedures.
Supporting the smooth day-to-day operation of both the forecourt and store.
Contributing to a safe, welcoming and efficient environment for customers and colleagues.