Retail Customer Experience Specialist

One Stop; Willenhall; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop in Willenhall, England is seeking a Customer Service Assistant to join our fast-paced retail team. You will deliver outstanding customer service, stock shelves, process payments and help maintain the store’s appearance.

You will support day-to-day store operations, take on on-the-job coaching, and contribute to a safe, welcoming shopping environment. If applicable, duties may include Post Office Local operations and related checks.

Qualifications

• Experience in fast-paced retail environments.
• Ability to handle payments and operate store systems.
• Strong focus on customer satisfaction and service improvement.

Responsibilities

• Provide excellent customer service and assist shoppers.
• Stock shelves and maintain store appearance throughout shifts.
• Process payments and operate tills.
• Assist with stock replenishment and store routines.
• Contribute to a safe and welcoming store environment.
• Support shifts in absence of leadership and ensure tasks are completed.

Skills

Customer service

Job description

One Stop in Willenhall, England is seeking a Customer Service Assistant to join our fast-paced retail team. You will deliver outstanding customer service, stock shelves, process payments and help maintain the store’s appearance.

You will support day-to-day store operations, take on on-the-job coaching, and contribute to a safe, welcoming shopping environment. If applicable, duties may include Post Office Local operations and related checks.