Retail Customer Service Specialist

One Stop Stores Ltd; Wadhurst; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our team. In a fast paced retail environment you will help customers, stock shelves, process payments and maintain the store’s appearance.

You will be at the heart of service improvements, work across tills and replenishment, and support flexible working patterns. We value welcoming, inclusive teams and a commitment to safety and customer care.

Qualifications

• Experience in retail or customer-facing roles is preferred.
• Ability to handle cash and operate a till with accuracy.
• Comfort stocking shelves and keeping the store tidy.

Responsibilities

• Serve customers with passion and pride.
• Stock shelves and manage replenishment across areas.
• Process payments accurately at the tills.
• Keep the store safe, clean and well-presented.
• Engage with customers to gather feedback and improve service.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Communication

Tools

POS system

Cash register

Job description

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our team. In a fast paced retail environment you will help customers, stock shelves, process payments and maintain the store’s appearance.

You will be at the heart of service improvements, work across tills and replenishment, and support flexible working patterns. We value welcoming, inclusive teams and a commitment to safety and customer care.