Retail Customer Experience Specialist

Sainsbury's Digital, Tech and Data; Fleet; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail savings discounts

Physical wellbeing programs

Mental wellbeing support

Financial wellbeing resources

Job summary

Sainsbury's stores are inviting and fast-paced, especially during peak seasonal periods. We have permanent and fixed-term vacancies, offering opportunities to develop customer service and teamwork skills across busy shopping environments.

Join a diverse team and help customers with friendly, knowledgeable service while efficiently using digital tools to enhance their experience. Flexible hours and the chance to progress are part of our inclusive culture.

Qualifications

• Right to Work eligibility in the UK.
• Minimum age 18 due to hours and handling alcohol.

Responsibilities

• Provide friendly, helpful service to customers.
• Assist with shelving, order picking, serving customers, and product recommendations.
• Use digital tools to perform tasks and enhance customer experience.
• Maintain tidy, well-presented shelves and move stock safely.
• Build knowledge of products, services and promotions to advise customers.

Skills

Customer service

Friendly and welcoming

Teamwork

Flexibility and willingness to learn

Digital tools confidence

Tools

Digital tools (POS, tablets)

Job description

Sainsbury's stores are inviting and fast-paced, especially during peak seasonal periods. We have permanent and fixed-term vacancies, offering opportunities to develop customer service and teamwork skills across busy shopping environments.

Join a diverse team and help customers with friendly, knowledgeable service while efficiently using digital tools to enhance their experience. Flexible hours and the chance to progress are part of our inclusive culture.