Retail Customer Experience Champion

Sainsbury's; Fareham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's in the United Kingdom is hiring store colleagues for the festive season and beyond. Roles involve serving customers, stocking shelves, assisting with orders, and using digital tools to improve service.

You’ll be expected to be a flexible team player who can move across the store as needed during peak times. You will work in a fast-paced, physically demanding environment, taking pride in helping customers and maintaining a clean, well-presented store.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues.
• Flexible and willing to work across the store.
• Open to learning and trying new things to improve our service.
• Confident learning to use new digital tools and technology.
• Take pride and ownership in your work with attention to detail.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Friendly service

Team player

Customer focus

Flexibility

Willingness to learn

Digitally minded

Attention to detail

Job description

Sainsbury's in the United Kingdom is hiring store colleagues for the festive season and beyond. Roles involve serving customers, stocking shelves, assisting with orders, and using digital tools to improve service.

You’ll be expected to be a flexible team player who can move across the store as needed during peak times. You will work in a fast-paced, physically demanding environment, taking pride in helping customers and maintaining a clean, well-presented store.