Retail Customer Experience Associate

One Stop Stores Ltd; Gorleston-on-Sea; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Flexible working

Job summary

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will help run daily store operations, provide excellent customer service, stock shelves, process payments and maintain a welcoming environment for customers and colleagues.

You will engage with customers, support across tills and stock routines, and participate in safety and process training.

Qualifications

• Experience in customer service in a fast-paced retail environment.
• Able to work across tills, replenishment and stock routines.

Responsibilities

• Serve customers with passion and pride, delivering natural service.
• Encourage customers to give feedback via the 'have your say' survey.
• Work across store areas including online, tills, replenishment, vending and stock routines to meet customer needs.
• Follow training to work safely and adhere to policies.
• Clock in and out at shift start/end to ensure accurate pay.

Job description

One Stop Stores Ltd in the United Kingdom is seeking a Customer Service Assistant to join our fast-paced retail team. You will help run daily store operations, provide excellent customer service, stock shelves, process payments and maintain a welcoming environment for customers and colleagues.

You will engage with customers, support across tills and stock routines, and participate in safety and process training.