Retail Customer Care & Admin Coordinator

The Best Connection; Waterford; On-site; GBP 18,000 - 19,000; Full time

Job summary

The Best Connection in Watford is seeking a confident and organised Customer Service Administrator to join our boutique style shop. The role blends customer service, administration, and occasional shop floor support in a unique adult retail environment.

We value proactive, personable individuals who can multitask and maintain high standards of customer care. Monday to Friday, 09:30-18:30, with pay at £13.00 per hour.

Qualifications

• Experience in administration, customer service, or similar role.
• Excellent communication and organisational skills.
• Confident and professional approach to customer interactions.
• Comfortable working in an adult retail environment.
• Creative mindset with eye for product presentation and customer experience.
• Ability to multitask, use initiative, and work in a busy environment.
• Flexible, hands-on approach and positive attitude.

Responsibilities

• Answering incoming telephone calls and responding to customer inquiries.
• Managing customer and client emails in a professional and timely manner.
• Providing helpful, friendly, and efficient customer service.
• Handling general administrative duties and providing day-to-day office support.
• Assisting customers on the shop floor when required.
• Supporting the smooth running of daily shop operations.
• Helping maintain a welcoming, organised, and professional retail environment.

Skills

Customer service

Administration

Communication skills

Organisational skills

Retail experience

Professional demeanour

Multitasking

Job description

The Best Connection in Watford is seeking a confident and organised Customer Service Administrator to join our boutique style shop. The role blends customer service, administration, and occasional shop floor support in a unique adult retail environment.

We value proactive, personable individuals who can multitask and maintain high standards of customer care. Monday to Friday, 09:30-18:30, with pay at £13.00 per hour.