Boutique Customer Service & Admin Specialist

The Best Connection Group Limited; Watford; On-site; GBP 15,000 - 21,000; Full time

Job summary

The Best Connection Group Limited in Watford is recruiting a confident, enthusiastic Customer Service Administrator to join our boutique in Watford. The role mixes customer service, administrative duties and occasional shop floor support in a unique adult retail environment.

You will handle calls, emails, help with product presentation, and maintain a welcoming, organised store. We value proactive, professional individuals with excellent communication and the ability to multitask in a fast-paced

Qualifications

• Experience in administration or customer service is preferred.
• Excellent communication and organisational skills are essential.
• Confident, professional approach to customer interactions in a boutique setting.

Responsibilities

• Answering incoming telephone calls and responding to customer enquiries.
• Managing customer and client emails in a professional and timely manner.
• Providing helpful, friendly, and efficient customer service.
• Handling general administrative duties and providing day-to-day office support.
• Assisting customers on the shop floor when required.
• Supporting the smooth running of daily shop operations.
• Helping maintain a welcoming, organised, and professional retail environment.

Skills

Customer service

Administrative duties

Communication skills

Organisational skills

Multitasking

Adult retail environment familiarity

Job description

The Best Connection Group Limited in Watford is recruiting a confident, enthusiastic Customer Service Administrator to join our boutique in Watford. The role mixes customer service, administrative duties and occasional shop floor support in a unique adult retail environment.

You will handle calls, emails, help with product presentation, and maintain a welcoming, organised store. We value proactive, professional individuals with excellent communication and the ability to multitask in a fast-paced