Retail Customer Advisor | Part-Time with 15% Bonus

Vodafone Group Plc; Bangor; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Bonus potential

Pension plan

Learning and development

Paid charity days

Job summary

Vodafone Group Plc in Bangor is hiring a Retail Customer Advisor on a part-time basis. You will help customers in-store, explain products and services, and work to hit sales targets as part of a team.

You'll work 20 hours across 4 days per week, including weekends on rotation, with an on-target bonus of 15% paid monthly based on store performance and a starting pay of £13.72 per hour. We value inclusion, provide training, and offer benefits such as pension plans and paid charity days to support

Qualifications

• Customer focused and able to deliver exceptional service.
• Team collaboration to drive store performance.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Customer Engagement: Enhance the customer journey with meaningful interactions.
• Service Excellence: Tailor and promote products and services to create exceptional experiences.
• Performance Enhancement: Drive KPIs by hitting sales targets.
• Solution Efficiency: Provide personalised solutions for general mobile or network inquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

Vodafone Group Plc in Bangor is hiring a Retail Customer Advisor on a part-time basis. You will help customers in-store, explain products and services, and work to hit sales targets as part of a team.

You'll work 20 hours across 4 days per week, including weekends on rotation, with an on-target bonus of 15% paid monthly based on store performance and a starting pay of £13.72 per hour. We value inclusion, provide training, and offer benefits such as pension plans and paid charity days to support