Retail Crew: Customer Experience & Store Growth (Newcastle)

Finisterre UK Limited; Newcastle upon Tyne; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

25 days holiday per year

Birthday day off

Discretionary bonus scheme

Uniform allowance

Job summary

Finisterre UK Limited is seeking a Retail Crew for our new Newcastle store. You’ll be the first touchpoint for customers, delivering genuine service and helping to bring the Finisterre story to life in-store.

Join a purpose-led, B Corp certified brand with a supportive team, excellent product knowledge, and opportunities for development as we expand our retail footprint across the UK. Applicants should enjoy working in a team, be passionate about the sea, and commit to outstanding customer

Qualifications

• Previous experience in a customer focused role.
• A strong understanding of exceptional customer service.
• Knowledge of retail operations.

Responsibilities

• Create an engaging customer relationship, through sharing genuine experience and adventure.
• Understand and communicate POD within product range through own experience and knowledge.
• Build a loyal customer base and positive relationships throughout the Finisterre community.

Skills

Customer service

Retail operations

Communication

Team player

Tools

POS system

Stock replenishment

Job description

Finisterre UK Limited is seeking a Retail Crew for our new Newcastle store. You’ll be the first touchpoint for customers, delivering genuine service and helping to bring the Finisterre story to life in-store.

Join a purpose-led, B Corp certified brand with a supportive team, excellent product knowledge, and opportunities for development as we expand our retail footprint across the UK. Applicants should enjoy working in a team, be passionate about the sea, and commit to outstanding customer