Retail Crew: Elevate Customer Experience in an Ocean Brand

Finisterre; Newcastle upon Tyne; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

25 days holiday

Birthday day off

Volunteer days

Discretionary bonus scheme

Pension scheme

Product discount

Uniform allowance

Wellbeing resources

Learning Library access

Team socials

Job summary

Finisterre is hiring for a Retail Crew at our Newcastle store. You will be the first point of contact for customers, delivering exceptional service and sharing product knowledge to support sales and community engagement.

The role focuses on delivering a premium customer experience, achieving sales targets, and contributing to store operations. Part-time permanent contract with an hourly rate of £13.45.

Qualifications

• Previous experience in a customer focused role.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Create engaging customer relationships and deliver exceptional service.
• Understand and communicate our POD with product knowledge.
• Contribute to store targets and KPIs.
• Support launches, promotions and campaigns in store.
• Maintain visual merchandising and store presentation.

Skills

Customer service

Communication

Teamwork

Sales experience

Product knowledge

Job description

Finisterre is hiring for a Retail Crew at our Newcastle store. You will be the first point of contact for customers, delivering exceptional service and sharing product knowledge to support sales and community engagement.

The role focuses on delivering a premium customer experience, achieving sales targets, and contributing to store operations. Part-time permanent contract with an hourly rate of £13.45.