Retail Concierge - Customer Experience

Alexander Steele; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Alexander Steele Recruitment is seeking a Retail Concierge for a flagship store in Edinburgh city centre. You will be the welcoming face, stationed both outside and inside, engaging with passers-by and encouraging them to explore a fantastic range of Scottish heritage clothing and products.

The ideal candidate is outgoing, confident and personable, with excellent communication skills and a passion for delivering memorable customer experiences.

Qualifications

• Outgoing, confident and personable personality.
• Enjoys engaging with people and isn’t afraid to strike up a conversation.
• Smart, presentable and comfortable wearing a distinctive tartan suit.
• Excellent communication skills and a genuine enthusiasm for delivering a memorable customer experience.
• Previous retail or hospitality experience would be beneficial, but personality and attitude are key.

Responsibilities

• Be the welcoming face of the store outside and inside.
• Engage with passing visitors and create interest in the products.
• Encourage customers to step inside and explore the range.
• Represent a well-established Scottish retail brand in Edinburgh.

Job description

NOW RECRUITING | RETAIL CONCIERGE | EDINBURGH

Alexander Steele Recruitment is working with an established Scottish retail business to recruit an outgoing, confident and personable Retail Concierge for its flagship store in the heart of Edinburgh.

This is a fantastic opportunity for someone who loves meeting people, enjoys being at the centre of the action and has the personality to make a lasting first impression.

You’ll be the welcoming face of the store, positioned both outside and within the premises, engaging with passing visitors, creating interest and encouraging customers to step inside and explore a fantastic range of Scottish heritage clothing and products.

What are we looking for?

• A naturally outgoing, confident and approachable personality.
• Someone who enjoys engaging with people and isn’t afraid to strike up a conversation.
• Smart, presentable and comfortable wearing a distinctive tartan suit.
• A natural ability to attract attention, create interest and draw customers into the store.
• Excellent communication skills and a genuine enthusiasm for delivering a memorable customer experience.
• Previous retail or hospitality experience would be beneficial, but personality and attitude are key.

This isn't your typical retail position. We're looking for someone with real presence, bags of personality and the confidence to represent a well-established Scottish retail brand in one of Edinburgh's most prominent locations.

Location: Edinburgh city centre

Recruitment partner: Alexander Steele Recruitment

If you’re a people person who loves Edinburgh, enjoys meeting visitors from around the world and would relish being the face of a flagship Scottish retail destination, we’d love to hear from you.

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