Retail Catering Team Leader - LRI

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 19,000 - 23,000; Full time

Job summary

University Hospitals of Leicester NHS Trust seeks a flexible catering team member to maintain high cleanliness, stock control, and safety standards within the retail catering area of the hospital. You will follow Trust policies, observe safety, and assist with daily opening/closing checks and cash handling.

The role emphasizes teamwork, effective communication, and adherence to food safety training, with opportunities for development within a busy healthcare environment.

Qualifications

• Clear communication with staff and patients.

Responsibilities

• Ensuring cleaning is carried out to required frequencies and standards.

Skills

Communication skills

Teamwork

English language

Flexible working

Education

CIEH Level 3 in Food Safety

Job description

Detailed job description and main responsibilities

Working flexibly within the retail catering team

• Ensuring that cleaning is carried out to the required frequencies and standards, in line with the Food safety and UHL policies and processes.
• Ensuring that waste is correctly segregated as required and that waste is stored/removed as Trust Waste Policy.
• Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported and taken out of use and labelled do not use.
• Observing and monitoring the team ensuring they are working safely and following processes when undertaking their duties.
• Reporting of Incidents, accidents or near misses in accordance with Trust procedure.
• Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.
• Working within chilled areas and in wet environments.
• To ensure that Temperature records and cleaning checklist are being completed accurately to the required frequencies.
• Responsibility, that high standards of cleanliness are maintained throughout the work area adhering to Trust policies and procedures.
• Ensuring stock rotation, stock is being checked for Dates, Damage and Quality with Quarantine any food items that have been identified. Completing complaint forms and advising your manager of these.
• To adhere to the Trust colour coding system to prevent cross infection.
• Ensure that all equipment is cleaned after use and stored appropriately.
• Completing opening and closing checks.
• Undertaking stock takes and recording.
• Have a good understanding of the meals and beverages that are served, providing information to customers.
• Cashing up and recording cash.
• Securing the retail area.
• Carry out departmental audits.

Person specification

Experience

Essential criteria

• Able to carry out instructions and duties as detailed in the job description.
• Previous experience with working within a catering environment.
• Willingness to work towards and achieving CIEH Level 3 in Food safety.

Desirable criteria

• Previous experience of working within a healthcare environment. Catering experience CIEH Level 3 in Food Hygiene Supervisory experience

Interpersonal skills

Essential criteria

• Effective communication skills with all levels of staff and patients.
• Able to work in a busy environment.

Flexibility

Essential criteria

• Flexibility to cover colleagues when required and or be able to work unsociable hours.
• Flexible approach to working practices

Equality and Diversity

Essential criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

Other requirements specific to the role

Desirable criteria

• Undertaken Staff Appraisals PDP's (Personal Development Plans)

Trust induction and Training

Essential criteria

• Must be able to attend Trust induction and any relevant training that is required for this position.

Physical Skills

Essential criteria

• Working to deadlines safely in a care environment. Good level of fitness

Skills

Essential criteria

• Have a good standard of the English language both written and oral communication skills
• Ability to work as a team member or on own initiative.

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.