Retail Catering Assistant - LGH

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking a Retail Catering Assistant to join our in-hospital restaurants, delivering front-of-house service to staff and visitors, preparing beverages, snacks, and meals, and handling till cash. The role requires a good standard of English and a willingness to work in a busy environment.

We offer flexible shifts including weekends, with full training provided. Barista knowledge is desirable and will be valued in this busy retail catering team.

Qualifications

• Experience in customer service is desirable but not required.
• Full training will be provided.
• Good standard of English written and spoken.

Responsibilities

• Provide front-of-house service with beverages and snacks.
• Handle cash and operate the till.
• Record temperatures and restock goods.
• Assist with light food preparation and cleaning.

Skills

Barista knowledge

Customer service

Job description

The retail catering service provides a high quality service to staff and visitors to our hospitals and maintains a high standard in customer care.

As a Retail Catering Assistant you will become an active member of our team working to provide Retail customer service experience for staff and visitors in our busy restaurants.

We are looking for a team member who demonstrate enthusiasm, an eagerness to learn and to develop themselves. Previous experience is desirable, but not essential as, full training will be provided. also could have Barista Knowledge (Desirable ).

A good standard of English language both written and oral communication is essential along with the drive to deliver the best possible service at all times, in an often busy and pressurized environment.

This is a great opportunity if you are looking for the flexibility to work a varied shift pattern which includes weekends and flexible hours to cater for your work life

We look forward to hearing from you!

The role of a Retail Catering Assistant is to work within the restaurants or food outlets within the retail area.

Provide a front-of-house service which is customer focused and includes preparing and providing beverages, snacks meal items, cash handling, the use of a till, temperature recording and restocking of goods.

There will also be a need for some minimal food preparation with cleaning and washing up responsibilities.

Our Team provides a safe, friendly customer service environment for our Staff, Patients and Visitors.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We Have Four Primary Goals

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About The University Hospitals Of Leicester NHS Trust

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

For further details / informal visits contact: Name: Samantha Farnell Job title: Retail Catering Operations Manager Email address: [e-mail] Telephone number: 0116 2585234