Retail Career Starter: Customer Service Assistant

Heart of England Society; Crick; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Staff discount across our stores

Employee assistance programme

Generous holiday entitlement

Job summary

Heart of England Co-operative Society in Crick is looking for a Customer Service Assistant to support day-to-day store operations. This role is 16 hours per week with an hourly rate around £12.71–£13.00, offering a clear path to Team Leader and Store Manager roles.

The role emphasizes friendly service, stock replenishment, and maintaining food safety standards, with opportunities to engage in promotions and community initiatives.

Responsibilities

• Deliver friendly, helpful, and efficient service to every customer
• Keep shelves fully stocked, well-presented, and shop floor ready
• Handle deliveries, replenishment, and stock rotation
• Maintain high standards of cleanliness and food safety
• Support promotions and merchandising activity
• Work as part of a team to achieve store targets
• You’ll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.

Job description

Heart of England Co-operative Society in Crick is looking for a Customer Service Assistant to support day-to-day store operations. This role is 16 hours per week with an hourly rate around £12.71–£13.00, offering a clear path to Team Leader and Store Manager roles.

The role emphasizes friendly service, stock replenishment, and maintaining food safety standards, with opportunities to engage in promotions and community initiatives.