Retail Business Partner

Network Rail; Camden Town; Hybride; GBP 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Flexible/hybrid working

28 days annual leave + statutory days

Pension scheme

Train fare discounts

Résumé du poste

Network Rail is seeking a Retail Business Partner to cover the Northwestern Central region. The role involves working across multiple stations with retailers and internal teams to maintain safety, drive commercial performance and deliver a great customer experience.

You will balance priorities across several locations, manage stakeholders, and implement retail initiatives while ensuring compliance with operational requirements.

Qualifications

• Educated to degree level or equivalent.
• Experience in a retail/operations environment.
• Excellent presentation and communication skills.
• Commercial/operational background.

Responsabilités

• Monitor stations and ensure safe, efficient operations while supporting commercial performance.
• Collaborate with station management, retailers and internal stakeholders to drive improved results.
• Manage stakeholder relationships and implement retail initiatives across multiple locations.
• Balance priorities across several locations while maintaining strong working relationships.

Connaissances

Communication skills

Presentation skills

Commercial awareness

Formation

Degree level or equivalent

Description du poste

Duration: Secondment or Fixed Term Contract of 2 years with the potential to extend or go permanent. (Please note, secondments are subject to line manager approval, please discuss this with them before applying).

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here .We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviouris a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

Some of our great benefits:

• Flexible/hybrid working arrangements considered.
• Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
• Discounts at stations with your Network Rail pass.
• Defined benefit pension scheme
• 75% subsidy on train tickets.
• Interest-free travel loan for train and car park season tickets.
• Volunteer leave to make a positive impact.

About the role

What does the average day look like?

No two days are the same in this role. You'll work closely with retailers, station management teams and internal stakeholders to ensure stations provide a safe, efficient and commercially successful environment.

You'll be visible across multiple stations, monitoring operational standards, reviewing financial and safety performance, supporting retailers to improve results and identifying opportunities to enhance the customer experience. You'll also play a key role in managing stakeholder relationships, implementing retail initiatives and ensuring compliance with operational requirements.

This role covers the Northwestern Central region and requires someone who can confidently balance priorities across several locations while building strong working relationships.

A little bit about the team...

You'll join a team of six Retail Business Partners, each responsible for a different region, reporting into the Senior Retail Business Partner. The team sits within the wider Property function and plays a key role in delivering Network Rail's Retail Strategy across the estate.

It's a collaborative team that works closely with station management, property colleagues and retail partners to maximise commercial opportunities while ensuring stations remain safe, welcoming and customer focused.

Next Steps

CV shortlisting will take place after the advert closes, with interviews planned from the week commencing 1 st December, subject to business needs. Early applications are encouraged, as we may close the advert early due to high application volumes.

We encourage you to review our Safety Vision , as safety is an important part of the culture at Network Rail

We're looking for someone with a strong commercial and operational mindset who enjoys building relationships and influencing a wide range of stakeholders.

You may come from retail, property, hospitality, transport, facilities management or another customer-facing operational environment. Rail experience isn't essential, but you'll need experience of working in a fast-paced setting where safety, customer experience and commercial performance are important.

The successful candidate will be organised, resilient and comfortable managing competing priorities across multiple locations. You'll have excellent communication and presentation skills, strong commercial awareness and the confidence to challenge and influence when needed.

Experience of managing multi-site operations or working across geographically dispersed locations would be highly advantageous.

Requirements

• ¿ Educated to degree level or equivalent
• ¿ Experience of working in a retail/operations environment
• ¿ Excellent presentation and communication skills
• ¿ Commercial/operational background

Key Information

Number of Positions:

1

Contract Type:

Fixed-Term

Hours:

Full Time

Location:

Closing Date:

16‑NOV‑2026

Job Category:

Business, Commercial and Project Management

Function:

Corporate Finance, Partnerships & Retail