Retail Business Manager

LSH Auto; Tamworth; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Colleague Referral Scheme (£500 - £100

Mercedes-Benz training programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care vouchers

Life assurance (4 x annual salary)

31 days holiday (incl. bank holidays)

Wellbeing support

Company pension

Full uniform provided

On-site gym

Job summary

LSH Auto in the United Kingdom is seeking a Retail Business Manager to drive growth and shape sales performance across the dealership network. This commercially minded leader will balance revenue focus with high customer experience, working with colleagues to support sustained retail success.

Hours are 40 per week with a salary of £35,500 plus OTE bonus and a company car. The role requires weekend availability and a full UK driving licence.

Qualifications

• 5+ years of experience in automotive retail business management.
• Experience leading a dealership sales team and driving strong commercial performance.
• Strong knowledge of vehicle sales processes and commercial retail strategies.
• Confident using Keyloop and analysing sales data to turn insights into actions.
• Eligible to work in the UK and holds a valid full UK driving licence.
• Available to work some weekends.

Responsibilities

• Drive retail sales performance and achieve revenue and profitability targets.
• Lead, coach, and motivate the sales team to exceed targets.
• Analyse sales metrics and identify opportunities to improve commercial performance.
• Maintain exceptional customer service throughout the vehicle purchasing journey.
• Collaborate with marketing and operations teams on effective promotional campaigns.

Tools

Keyloop

Job description

LSH Auto is a premium automotive retailer in the UK and a leading Mercedes-Benz dealership group. The business supports customers across the full vehicle lifecycle, from new and used vehicle sales to comprehensive aftersales services, with a strong focus on quality, commercial performance, and customer care. As Retail Business Manager, you will play a key role in driving business growth and shaping the sales performance of the dealership. This role is suited to a commercially minded leader who can balance revenue focus with a high standard of customer experience, while working closely with colleagues across the business to support sustained retail success.

Hours - 40 | Salary - £35,500 plus OTE Bonus plus company car

Responsibilities

• Drive retail sales performance and achieve revenue and profitability targets.
• Lead, coach, and motivate the sales team to exceed targets.
• Analyse sales metrics and identify opportunities to improve commercial performance.
• Maintain exceptional customer service throughout the vehicle purchasing journey.
• Collaborate with marketing and operations teams on effective promotional campaigns.

Requirements

• 5+ years of experience in automotive retail business management.
• Experience leading a dealership sales team and driving strong commercial performance.
• Strong knowledge of vehicle sales processes and commercial retail strategies.
• Confident using Keyloop and analysing sales data to turn insights into practical actions.
• Experience supporting customers throughout the vehicle purchase journey and working effectively with marketing and operations teams.
• Holds a valid full UK driving licence.
• Eligible to work in the UK.
• Available to work some weekends.

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes-Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care vouchers
• Life assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing support
• Company pension
• Full uniform provided
• On-site gym