Retail Brand Ambassador & Keyholder

The Works Stores Ltd.; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks discounts

Family Friendly Leave

Holiday 28 days+

Can-Do Academy

Stream wage access

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Long service awards, pension, life ass

Job summary

The Works Stores Ltd. in Glasgow is seeking a Retail Sales Assistant - Keyholder. You’ll be the face of our brand on the shop floor, delivering friendly, knowledgeable service while helping customers find gifts and exploring our wide product range.

As a Keyholder, you’ll support opening/closing the store, handle cash when required and help ensure stock availability. Competitive perks include staff discount, health plan and more.

Qualifications

• Experience delivering friendly customer service on the shop floor.
• Experience handling cash and operating tills.
• Strong communication and interpersonal skills.
• Willingness to learn product ranges and promotions.

Responsibilities

• Proactively approach customers and recommend products.
• Deliver a friendly, knowledgeable customer experience.
• Stay informed about products and promotions.
• Maintain store standards, merchandising and cleanliness.
• Operate tills and handle transactions accurately.
• Support deliveries and stock replenishment.
• Follow health, safety and loss-prevention procedures.
• Work with the team to hit store targets and KPIs.
• Be an ambassador for the brand and maintain a positive attitude.
• As a Keyholder, open/close the store and assist with cash handling.

Skills

Customer service

Communication

Cash handling

Till operation

Job description

The Works Stores Ltd. in Glasgow is seeking a Retail Sales Assistant - Keyholder. You’ll be the face of our brand on the shop floor, delivering friendly, knowledgeable service while helping customers find gifts and exploring our wide product range.

As a Keyholder, you’ll support opening/closing the store, handle cash when required and help ensure stock availability. Competitive perks include staff discount, health plan and more.