Brand Ambassador & Keyholder — New Store Opening

The Works Stores Ltd.; Ivy Chimneys; Remote; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Colleague discount

Double discount days

MyWorks access

Family leave

Holiday 28 days

Can-Do Academy

Wage access - Stream

Share scheme

Healthcare plan

Long service awards

Pension

Cycle to Work

Charity giving

Job summary

The Works Stores Ltd. is seeking a Retail Sales Assistant (Keyholder) for our new store. You’ll be the face of the brand, delivering friendly, knowledgeable service and helping customers find products you’ll love.

You’ll also help keep the store well stocked, tidy, and welcoming, supporting with keyholder duties where applicable. You’ll engage customers, make recommendations, and contribute to a positive shopping experience, with opportunities for training and career growth within the Can-Do

Qualifications

• Experience in customer service or retail settings.
• Willingness to learn and adapt in a fast-paced store.
• Ability to engage with customers and make recommendations.

Responsibilities

• Proactively approach and engage customers to understand their needs and offer helpful recommendations.
• Deliver a friendly, knowledgeable customer experience.
• Maintain store standards, merchandising and stock availability.
• Operate tills accurately and handle transactions with care.
• Support with deliveries and stockroom organisation.
• Follow health & safety and loss-prevention procedures.

Skills

Customer service

Retail experience

Communication

Job description

The Works Stores Ltd. is seeking a Retail Sales Assistant (Keyholder) for our new store. You’ll be the face of the brand, delivering friendly, knowledgeable service and helping customers find products you’ll love.

You’ll also help keep the store well stocked, tidy, and welcoming, supporting with keyholder duties where applicable. You’ll engage customers, make recommendations, and contribute to a positive shopping experience, with opportunities for training and career growth within the Can-Do