Retail Banking Analyst Apprentice: Turn Insight into Impact

HSBC Global Services Limited; United Kingdom; On-site; GBP 15,000 - 22,000; Full time

Job summary

HSBC Global Services Limited invites applicants for a 50-month Apprenticeship in Retail Banking. You will learn to analyze customer journeys, support digital banking improvements and contribute to shaping practical solutions across teams.

The programme emphasizes curiosity, teamwork and problem-solving, with training and placements spanning HSBC UK’s priorities. Strong English proficiency and UK residency are required.

Qualifications

• Be available to work full-time for 50 months starting November 2027.
• Have 5 or more GCSEs at minimum grade 4/C.
• Have minimum of BCC across your top 3 A-levels, or equivalent.
• Fluent in English.
• UK resident for the last 3 years and a continued Right to Work in the UK for the full duration of the programme.

Responsibilities

• You’ll work with teams across Retail Banking to improve customer journeys and digital banking.
• You’ll help review customer feedback and analyze trends in data to shape practical solutions.
• You may contribute to presentations for senior leaders and support projects linked to service and customer experience.

Skills

Analytical thinking

Customer focus

Teamwork

Communication skills

Curiosity

Education

GCSEs: 5+ (grade 4/C)

A-levels: top 3 grades BCC+

Job description

HSBC Global Services Limited invites applicants for a 50-month Apprenticeship in Retail Banking. You will learn to analyze customer journeys, support digital banking improvements and contribute to shaping practical solutions across teams.

The programme emphasizes curiosity, teamwork and problem-solving, with training and placements spanning HSBC UK’s priorities. Strong English proficiency and UK residency are required.