Retail Associate - Drive Customer Experience & Growth

NIKE; Wembley; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Product discounts

Employee events & sample sales

Learning & growth opportunities

Pension & Share scheme

Job summary

Converse is seeking a Retail Associate in Wembley to energize customers, share product knowledge, and help create a welcoming, high-energy store atmosphere.

You will participate in training, enjoy staff discounts, and have opportunities for career growth. This role offers flexible retail hours, with weekend shifts and a focus on outstanding service in a dynamic environment.

Relocation support is not available for this role.

Qualifications

• Flexibility to work retail hours including weekends and holidays.
• Physical stamina to stand for extended periods.
• Must be legally authorized to work in the UK; Nike cannot sponsor.
• Ability to follow store schedules and adapt to business needs.

Responsibilities

• You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance.
• You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
• You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
• You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Skills

Customer service

Product knowledge

Sales driven

Team player

Job description

Converse is seeking a Retail Associate in Wembley to energize customers, share product knowledge, and help create a welcoming, high-energy store atmosphere.

You will participate in training, enjoy staff discounts, and have opportunities for career growth. This role offers flexible retail hours, with weekend shifts and a focus on outstanding service in a dynamic environment.

Relocation support is not available for this role.