Retail Associate: Customer Service & Visual Merchandising

columbiasportswearcompany; Wembley; On-site; GBP 18,000 - 19,000; Full time

Job summary

Columbia Sportswear Company in Wembley is seeking a Retail Associate to deliver exceptional in-store experiences, answer questions, and recommend products while supporting store leadership. You will engage customers and help them find suitable options, contributing to a positive shopping environment.

The role requires 16+ years old, no specific education, and 2 or fewer years of prior retail experience. You will handle cash transactions, maintain store standards, and assist with stock and

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Sales

Education

High School Diploma or GED

Tools

Inventory systems

POS systems

Job description

Columbia Sportswear Company in Wembley is seeking a Retail Associate to deliver exceptional in-store experiences, answer questions, and recommend products while supporting store leadership. You will engage customers and help them find suitable options, contributing to a positive shopping environment.

The role requires 16+ years old, no specific education, and 2 or fewer years of prior retail experience. You will handle cash transactions, maintain store standards, and assist with stock and