Customer Experience & Sales Associate | Flexible Hours

COLUMBIA; Wembley; Hybrid; GBP 17,000 - 19,000; Full time

Job summary

Columbia Sportswear Company in Wembley is seeking a Retail Associate to deliver outstanding in-store experiences through friendly customer interaction and knowledgeable product recommendations. You will help customers find the right items, explain features, and contribute to a welcoming shopping environment.

The role supports Store Leadership with merchandising, cash operations, and inventory flow, while maintaining store standards for safety and cleanliness.

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2 years or less of retail experience in a similar role.
• Experience operating POS systems and other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing questions on product features, benefits and availability.
• Maintain store standards for visual merchandising, cleanliness and safety.
• Perform cash transactions (sales, returns, exchanges, loyalty) accurately.
• Contribute to store profitability by managing stock flow and replenishment.

Skills

Customer service

Sales ability

POS system proficiency

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

Columbia Sportswear Company in Wembley is seeking a Retail Associate to deliver outstanding in-store experiences through friendly customer interaction and knowledgeable product recommendations. You will help customers find the right items, explain features, and contribute to a welcoming shopping environment.

The role supports Store Leadership with merchandising, cash operations, and inventory flow, while maintaining store standards for safety and cleanliness.